We understand that some times things are not so obvious or you might have specific questions or different circumstances. So we have put together a list of frequently asked questions. Above all, Booking Direct and Save.
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How long does the booking process take?
Depending on your selection, booking is confirmed with confirmation of payment. In addition, If you make a reservation using INSTANT BOOK you will get a confirmation right away. Similarly, If you make a reservation using BOOKING REQUEST you will get a confirmation within 1 hour. Booking direct saves.
What payment methods are accepted?
How to use more than one payment method to pay for a reservation?
How do I edit or remove a payment method?
Booking Questions – Booking Direct
Can you make changes to a pending reservation request?
How do you cancel a reservation request?
You will need to contact us at [email protected]. In addition, please provide reason for cancellation in order for us to process.
How do I check the status of my reservation?
Similarly, How do I find my reservation?
When will I be charged for a reservation?
You are charged for your reservation in accordance with our booking policies. If using Instant Book, you will be charged immediately. If using Booking Request, please ensure using a valid credit card as you will be charged upon processing of your request. Book direct and save.